1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and log data.
• Order Information: Name, billing address, shipping address, payment information (processed securely through encrypted gateways), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, tracking codes, and exclusive collector offers.

3. Cookies & Behavioral Tracking

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience, remember your cart actions, and analyze traffic behavior to optimize our single-product experience. You can control or manage cookies through your browser settings.

4. GDPR & CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our support desk.

5. Contact & Data Protection

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@nekotikmouse.com or by mail using the details provided below:
ERVEERA LTD Office 19590, 182-184 High Street North
East Ham
London
E6 2JA