Shipping Policy

Shipping & Delivery

At NekoMouse™ Studio, we believe the unboxing experience is an essential part of the journey. Every timepiece is meticulously quality-checked and packaged securely inside our custom holographic showcase boxes before leaving our hands.

✈️ Worldwide Priority Shipping

We are proud to offer Free Insured Priority Shipping on all orders. No hidden fees, no surprises at checkout. Your package is fully insured against loss or damage during transit.

⏳ Timeframes & Delivery

Processing Time: Orders are dispatched within 24–48 business hours. This allows our team to run a final calibration on the kinetic animation gears.
Shipping Time: Delivery to the United States and worldwide typically takes 5–9 business days.

📦 Real-Time Step-by-Step Tracking

As soon as your courier handoff is complete, an automated email containing your tracking number and a direct tracking link will fly straight to your inbox. You can monitor your timepiece’s journey every single mile of the way.

💡 Need Assistance?

If you have any questions regarding your delivery or need custom updates, our specialized collector support queue is open 24/7 at support@nekotikmouse.com.